Home > Corporate Profile > Business Summary > Solution Sales Business
Outline
In addition to the proposal and sale of various business-oriented IT products, the Solutions Sales Business uses all of Systena's resources (system development, system monitoring, operation and maintenance, help desk, user support and mobile solutions) to provide one-stop support aimed at resolving customer issues in the area of IT. In addition, each and every employee becomes deeply involved in streamlining of the customer's business operations and the creation of added value by fully understanding the customer's business activities, acting as a consultant to the customer in their capacity as an IT professional and providing optimal services consistent with the customer's environment.
Strengths
- Outstanding coordinating capabilities
- Against a backdrop of outstanding coordinating capabilities, market information networks and prompt distribution systems only possible with a general IT trading company, Systena proposes the products that most closely match the customer's needs. From the wide spectrum of IT products on offer, we consider all manufacturers and deliver products that make a perfect fit with the customer's goals.
- Expert knowledge
- On the building of server and communication infrastructures, engineers with expert knowledge and qualifications provide easy-to-follow explanations, even on difficult topics. Moreover, since we are positioned as a core partner of Hewlett-Packard Japan and Microsoft, we are always able to furnish customers with cutting-edge technologies and the latest information.
- One-stop service
- Based on the area of IT concerned, Systena provides total support for the various business environments surrounding customers. In keeping with customer goals, the necessary services can be chosen when they are needed. Systena offers a one-stop IT lifecycle management service, at times involving product procurement and sales, and at other times the development, installation, operation, maintenance or user support of a system.
Strategy
From a product business to a solutions business
In addition to the sale of conventional IT products, the Solution Sales Division is aggressively pursuing a transformation into a solutions provider that uses all the resources available to Systena to resolve its customers' operational challenges.
Due to the development of cloud-based services, the interest of customers continues to change from "have" to "use."
With operations to build server infrastructure (air-cloud business, server integration and virtualization) and Microsoft-centric operations to build information-sharing infrastructures, Systena helps its customers streamline their operations and reduce costs by using the latest technology and adapting to individual customer circumstances to provide cloud-based services and environments that coexist seamlessly on premises.
